| Pricing and Billing |
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| Do I have to pay sales tax? |
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You only have to pay sales tax if you are located in the same state as our warehouse, which is in Texas. |
| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. The email address is service@thepashminastore.com. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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Credits are usually issued to the purchasing card within 1-3 business days from the time we receive your item(s). Depending on the bank that issued your credit card, it may take up to two billing cycle to appear on your statement. |
| When will my credit card be charged? |
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Your credit card will be charged the same day as shipment of your item(s). We currently accept Visa, MasterCard, Discover, and American Express. |
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